By the myBusiness techblog team
Take a look at any business name card and you will notice that they typically include the email address, as well as the office, mobile and fax numbers. With so many points of contact, this highlights how important it is for any individual to be reachable by others — whether it is your employees, clients or suppliers.
Besides being contactable, you also need to take into consideration which type of communication medium; for instance email or telephone, that will let you achieve the greatest business efficiency.
Communication components such as a leased landline, fax, WiFi router or internet service are now almost compulsory within the premise of business offices. These hardware and network equipment are the “baseline” communication platforms to start a robust and scalable physical infrastructure for your company. You might also want to consider the SingTel i-PhoneNet solution, which delivers enterprise-class telephone features through the cloud.
You also want to make sure that you choose the right vendor to implement each of your communication medium. With the right vendor, you can reduce costs, while making sure that your business is well equipped with the latest technology for improved operational efficiency. Read this myBusiness techblog article to find out more on how to choose an IT vendor wisely.
There is also now a wider range of communication solutions to help enhance work collaboration. Some examples of these solutions include voice or video conferencing and unified communications. Unified communications is a solution that integrates various features such as voice, video, conferencing and messaging. It can greatly boost work productivity by allowing you to stay connected with employees anywhere. A good example would be SingTel’s Managed Unified Communications solution.
Although these solutions will incur additional costs, the benefits due to ease of communication and infrastructure management may make the investment worthwhile. But before jumping on the bandwagon, there are some points to consider:
- What your business requirements are – Be accurate about what your business truly needs to avoid implement costly solutions that that will be underutilised. Ask yourself about solution benefits in the long term, and if the cost savings are justified through implementing the solution.
- Which solutions are ideal to fuel business growth – When implementing the new solution, think about the key features of that solution. Are they really required now, or in the future? Can the solution be scalable as your business grows, or do you need to spend even more money upgrading it? Try to project ahead to find a solution that is easily scalable to your needs.
You need to find the right communications solution for your company. Perform adequate research on costs and solution features, and choose the solution that maximises your investment. With the communications solution and the right service provider, you will be well on the way to enjoy increased work efficiency.